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TTEC Canada
  • Remote
  • Nov 22, 2022
    Full time
    At TTEC, we’re all about the Human Experience. Elevated. As a  Customer Service Chat Representative  working remotely in  Canada , you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience (including Great Place to Work® in Canada for a 2nd year in a row) and company culture. This position is open to residents of  British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Quebec, and Saskatchewan. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll Answer incoming communications from customers Connect and resolve issues with customers using written communication only Identify additional needs customers may have and help them to upgrade products or services What You Bring to the Role Nimble typing fingers at 40 words per minute 1 year or more of related customer service experience in retail, banking, contact center, customer electronics and/or similar fields Internet speed > 15 Mbps. A hardwired connection to your home router is recommended. Wi-Fi connections are permitted on some assignments Great written communication skills including grammar and spelling   Highschool diploma or equivalent Computer savvy What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds All positions are permanently remote and full-time And yes...all the competitive compensation, performance bonus opportunities, and benefits you'd expect and maybe a few that would pleasantly surprise you A Bit More About Your Role We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. About TTEC Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. 
    $25.00 - $37.00 hourly
    Icon Builders
  • Remote
  • Nov 03, 2022
    Part time
    I'm seeking a Personal Assistant to join our team! You will perform clerical and administrative functions in order to drive company success. Responsibilities: Draft correspondences and other formal documents Plan and schedule appointments and events Answer inbound telephone calls Develop and implement organized filing systems Perform all other office tasks Qualifications: Previous experience in office administration or other related fields Ability to prioritize and multitask Excellent written and verbal communication skills Strong attention to detail ​Strong organizational skills
    $20.00 - $29.00 hourly
    Icon Builders
  • Toronto, ON
  • Nov 03, 2022
    Part time
    Icon Builders has a great opportunity for an experienced Data entry clerk. The Ideal candidate will assist in generating the quantitative analysis necessary for data-driven business recommendations. The successful candidate must have at least 1-year of experience data entry role. This role offers a highly competitive compensation package and excellent growth potential within a large global organization. MAJOR DUTIES AND RESPONSIBILITIES Silent work area far from disturbances Capability to read, recognize, and also follow oral as well as written instructions. Data entry or administrative assistant experience is not required yet can be a bonus Job Requirements Typing 25+ words per minute Perform other duties as may be requested by manager Self Motivated - you must be 100% able to commit to dealing with little supervision Desire to fully participate in one or several of the given topics Ability to read, understand, and follow oral and written instructions. You'll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities. This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible.
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